Finally, spring has sprung! We are looking forward to getting back to the busy season with you again. But before we do that, we’re taking a couple of days to spend time with family and friends over Easter weekend, and we hope you can do the same.
With that said, our Canada and U.S. home offices will be closed on Friday, April 7 and Monday, April 10. Product support will not be fully operative, which is outlined below.
Good Friday, April 7
In general, support for most Lone Wolf products is not available.
Support is available for Transactions, including:
- Transactions (zipForm Edition)
- Transactions (TransactionDesk Edition)
- Authentisign
Support is fully closed for:
- Back Office
- Cloud Agent Suite
- Propertybase, including CRM and Workspace
- LionDesk CRM
- BrokerMetrics
- Boost
- Connect
- Spacio
- BoldLeads
- WOLFconnect
If you need support for these products
You can submit a support request here, or send us an email at support@lwolf.com and include:
- A description of what’s going on
- Your contact information
- The word “URGENT” in the subject line
Monday, April 10
Reduced staffing support is available for most products
Unless listed below, support will be available for most Lone Wolf products. Support staff will be shared across the product line, so we appreciate your patience should you experience any minor delays.
Support is fully closed for:
- Lone Wolf Workspace
- DPN
- Lucero
If you need support for these products
You can submit a support request here, or send us an email at support@lwolf.com and include:
- A description of what’s going on
- Your contact information
- The word “URGENT” in the subject line
We will be back to business as usual on Tuesday, April 11. We wish you and yours a wonderful Easter weekend!
