It has been a busy start to 2023, and spring is just around the corner. In observance of Presidents’ Day in the U.S. and Family Day in Canada, our home offices in both countries will be closed on Monday, February 20, 2023.
We’re happy to offer our team that day off to unwind and spend the day with family ahead of the busy spring season.
Support will be affected across Lone Wolf products, which is outlined below.
Reduced staffing support is available for:
- Transactions (zipForm Edition)
- Transactions (TransactionDesk Edition)
- Authentisign
- Back Office
- Cloud Agent Suite
- Propertybase, including CRM and Workspace
- LionDesk CRM
Phone support will be unavailable, but a small support team will be available to assist with business-critical issues via chat.
Full support will be available again on Tuesday, February 21.
Support will be fully closed for:
- BrokerMetrics
- Boost
- Connect
- Spacio
- WOLFconnect
Support will be available again on Tuesday, February 21.
What to do if you need support
You can submit a support request here, or send us an email at support@lwolf.com and include:
- A description of what’s going on
- Your contact information
- The word “URGENT” in the subject line
Support will not be impacted for:
- BoldLeads
Please continue to reach out through the regular support channels.
Thank you, and we look forward to what spring will bring. Happy Presidents' Day and Family Day!
