Support Hours

Happy holidays from everyone here at Lone Wolf! With family dinners and get-togethers right around the corner, here’s our Support availability over the next few weeks. 

Our Canadian offices will be closed on the following days: 

  • Tuesday, December 25 (Christmas Day) 

  • Tuesday, January 1 (New Year’s Day) 

We will have reduced staff available on: 

  • Wednesday, December 26 (Boxing Day) 

Over the holidays, TransactionDesk and Authentisign support will continue to be available 24/7 by calling 1-800-668-8768.  

If you need urgent support while our offices are closed (e.g., in the event your web products, WOLFconnect, or hosting services are unavailable), please send an email with your name, company, a description of your challenge, and the word URGENT in your subject line to support@lwolf.com. Your email will be forwarded to our after-hours monitoring team for review. 

We wish you and your family a safe and happy holiday!