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Can you believe that we are about to fare ado to summer? With that comes our last long weekend of the summer to celebrate warmer weather, BBQs, and time with family and friends. In accordance with the holiday, on Monday, September 6, 2021, our offices will be closed for Labor Day.

What to do if you need Back Office support that day

Not to worry—we’ll have a reduced support crew available to help you if something comes up. To reach us, you can submit a case through your Help menu in Back Office, email us at support@lwolf.com, or create a case in the Community

Don’t forget to check out the Community’s discussion groups too, where you can ask questions and get answers from your fellow Back Office users

What to do if you need Transactions support that day

The holida won’t affect support availability for Transactions (zipForm Edition), Transactions (TransactionDesk Edition), Authentisign, or any of our other Transactions-related products. So continue to reach out through the regular channels!

What to do if you can’t access hosted services

If you can’t access WOLFconnect, hosted data for Back Office on our servers, or any websites you have that we host, we’re here to help. Send us an email at support@lwolf.com and include:

  • A description of what’s going on

  • Your contact information

  • The word “urgent” in the subject line

Have a happy and safe Labor Day!